Creative Malaysia Training Center
Creative Malaysia Training Center
Creative Malaysia Training Center
Creative Malaysia Training Center
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Civil & Construction Engineering

Best Practice Property Management

  REF: CE23  DATES: 21 - 25 Oct 2019  (One Week)  VENUE: Malaysia (Kuala Lumpur)-Grand Millenium Hotel


Like most facets of modern business, the management of property and assets has to meet the same
Imperatives of controlling costs and maximizing returns. Therefore it is imperative that you grasp and
Optimize your property management skills to ensure you meet the demands of the competitive property market.
Through a comprehensive analysis of best practice techniques, national and international experiences,
Individual and group exercises you will be able to focus your management thinking and learn new
Approaches. Don’t miss this opportunity to gain a competitive edge through Best Practice Property Management


  • Improve your existing property management skills and enable yourself to more effectively
  • Control costs whilst maximizing returns

Who Should attend:

  • Property Managers
  • Property Administrators
  • Residential Managers
  • Real Estate Managers
  • Real Estate Consultants
  • Real Estate Brokers
  • Real Estate Management Executives
  • Shopping Center Managers
  • Leasing Managers
  • Building Managers
  • Site Managers
  • Housing Managers
  • Landlords
  • Facilities Managers
  • Building Maintenance Managers
  • Plant Managers
  • Project Managers
  • Contract Managers for Commercial, Residential, Industrial and Governmental Assets

Out Lines:

Property Management

  • Introduction to property management
  • Defining the role of the property manager
  • Duties, responsibilities, scope of management
  • Policy creation and procedure education
  • Technology and administrative controls

Maintenance Planning

  • Principles of maintenance
  • Planning and monitoring
  • Working with contractors and consultants
  • Purchase and inventorying supplies
  • Risk management
  • Property inspection
  • Work order, maintenance requests and logs, task
  • lists
  • Do’s and don’ts of maintenance
  • Typical maintenance problems & solutions

Occupational Safety & Health

  • Applying OSH management in your property
  • Safe management practices
  • Hazard identification
  • Controlling risks

Leasing Fundamentals and Lease Management

  • Developing the leasing strategy
  • Leasing initiatives
  • Lease management processes, from marketing to documentation
  • Understanding market forces
  • Lease management strategies
  • Managing the fundamental terms of the lease

Facilities Management

  • Developing a corporate real estate planning framework that meets your organisations needs
  • Managing various corporate real estate components
  • What should you use in real estate services vs in-house provision
  • Managing the balance between property management and facility management

Asset Management

  • Establishing asset management objectives
  • Property life cycle planning
  • Implementing asset management functional activities and key asset management elements
  • Calculating the cost of facilities over the property lifecycle
  • Assessing facility performance requirements over the property/asset life cycle

Risk Management

  • Overview of risk management as applicable to property management
  • How to develop and implement a risk management framework
  • Asset and infrastructure protection

Contracts and Outsourcing

  • Development of Service Level Agreements
  • Developing a strategic performance model
  • Customer satisfaction
  • Gaining stakeholder ownership and commitment
  • Measuring the success of contract delivery
  • Risk and reward management strategies
  • Tenant and Customer Relations
  • Communication strategies and relationship
  • planning
  • What to incorporate in tenant and directors
  • meetings
  • Expectations of tenants
21 - 25 Oct 2019
COURSE Duration
One Weeks
Malaysia (Kuala Lumpur)
Grand Millenium Hotel